ICR is committed to providing excellent customer service and helping you understand your options. Please call us at 866-401-7190 or log in for more information.
Federal Student Aid’s coronavirus (COVID-19) information page is located at StudentAid.gov/coronavirus. The page includes information about relief to student loan borrowers, including those who have defaulted on their federal student loans. Please visit the page regularly for updates. President Trump signed the CARES Act on March 27, 2020, which will provide additional flexibilities related to COVID-19. Websites and systems are being updated as quickly as possible to reflect changes in the law. We appreciate your patience.
To reset your password, provide your email address and you will be sent an email with a reset link. Follow the directions in the email to complete your password reset.
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