ICR is committed to providing excellent customer service and helping you understand your options. Please call us at 866-401-7190 or log in for more information.
Federal student loan flexibilities for the COVID-19 emergency have been extended at least through January 31, 2022. We are updating our websites and systems as quickly as possible to explain the types of relief now available for federal student loans held by the Department of Education. We appreciate your patience. Visit StudentAid.gov/coronavirus for updates.
You are accessing a U.S. Federal Government computer system intended to be solely accessed by individual users expressly authorized to access the system by the U.S. Department of Education. Usage may be monitored, recorded, and/or subject to audit. For security purposes and in order to ensure that the system remains available to all expressly authorized users, the U.S. Department of Education monitors the system to identify unauthorized users. Anyone using this system expressly consents to such monitoring and recording. Unauthorized use of this information system is prohibited and subject to criminal and civil penalties. Except as expressly authorized by the U.S. Department of Education, unauthorized attempts to access, obtain, upload, modify, change, and/or delete information on this system are strictly prohibited and are subject to criminal prosecution under 18 U.S.C § 1030, and other applicable statutes, which may result in fines and imprisonment. For purposes of this system, unauthorized access includes, but is not limited to:
If system monitoring reveals information indicating possible criminal activity, such evidence may be provided to law enforcement personnel.
In accordance with the CARES Act all postdated payments have been suspended until further notice. Should you have any questions we urge you to contact us at 866-401-7190 so that we may further assist you.
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